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Policies

Etiquette and Policies

WHEN SCHEDULING, PLEASE BE AWARE OF THE FOLLOWING


Permanent makeup/tattoo is a THREE-appointment procedure:

1. First appointment - is a brief in person consultation (approximately 30-60 minutes);

2. Second appointment - is the actual procedure (approximately 2-2,5 hours);

3. Third appointment - is the one month post-procedure appointment (approximately 1,5-2 hours).


All procedures require an initial visit as well as a touch-up visit 4-8 weeks later.

Please read through the Before Care Instructions and After Care Instructions before setting your consultation appointment to ensure that you are an ideal candidate for permanent makeup.


Consultation:

This is an appointment that is booked prior to any procedure. At this time we will talk about color, shape, and style, before and after care, instructions, contraindications. Please read through the Before and After Care Instructions before setting your consultation appointment to ensure that you are an ideal candidate for permanent makeup.


Please arrive 15 minutes prior to your appointment. A late arrival may require rescheduling your appointment, with respect to the clients that are scheduled after you.


An approximate two-hour or longer block of time is reserved for your tattoo/permanent makeup procedure. A non-refundable deposit of $50.00 is required to secure actual procedure appointment. This deposit is required when procedure appointment is booked. Deposit is applied toward balance. Please do not bring children or pets to your appointment.


24 Hour Cancellation/No-Show/Rescheduling Policy:

Your appointments are very important to us. Time allocated for an appointment is reserved especially for you. We ask that appointments to be guaranteed against late cancellation or rescheduling with a credit card. We have to cancel your appointment if you are late for 15 minutes. If you miss an appointment without calling at least 24 hours in advance there will be charged $50.00.


Forms of Payment:

(click here to see prices for each procedure)

We accept cash, personal checks, Visa, MasterCard, American Express, Discover credit cards for payment. Prices are subject to change without notice. Please provide your credit card information when you make a consultation appointment.


If I cannot tolerate the procedure and the technician cannot finish the procedure I will be charged a set-up fee for the procedure. This fee will be $100.00.


Prior Tattoo/Permanent Makeup done by another artist:

If you have had tattoo/permanent makeup applied previously, the technician will not be responsible for color inconstancy, fading, or any other problem relating to the new procedure. Prior Tattoo/Permanent Makeup: Your procedure is NOT considered a “touch-up” for the new technician. We do not know what pigments were used, if your needles were properly disposed, if cross contamination occurred, or any other hazardous behavior was displayed. Full price fees will be charged for each procedure.


CLIENTS WHO HAVE HAD PERMANENT MAKEUP PERFORMED BY ANOTHER TECHNICIAN WILL BE CHARGED THE FULL PRICE OF A PROCEDURE. There are reasons. It is always harder to correct someone’s work than to do work on untouched skin.


Follow-Up (Touch-Up) Procedures:

The touch-up appointment is considered to be the second visit within our company for the same procedure only. If someone else did your tattoo/permanent makeup, you are not qualified for free follow-up until you have had an initial procedure done with Contour Permanent Makeup. Any follow-up appointment that is scheduled longer than 8 (eight) weeks after your initial appointment is no longer considered a follow-up.

PLEASE NOTICE: If you would like to change the design or shape during a touch-up procedure, it would be considered as a new procedure, not a touch-up.

If you miss your touch-up appointment TWICE without 24 hours notice, your appointment is considered canceled. Additional appointment is $200.00. Additional charge of $50.00 will be applied according to our 24 Hour Cancellation/No-Show/Rescheduling Policy.


Color corrective procedure:

Color will fade/soften up to 50% or more. The touch-up will enhance any area that has faded, healing is specific to each client. It is important to understand that you will need a color boost every 1-2 years to maintain it’s fresh natural appearance.


Gift Certificates:

Gift Certificates are available in any amount and may be purchased via phone. Gift certificates cannot be redeemed for cash. Gift certificates are non-refundable. The value of a gift certificate will not be replaced if lost, stolen, or destroyed. Gift certificates must be presented at time of service. Gift certificates expire within one year of the purchase date.


This establishment has NO REFUND POLICY .